It's All in the Delivery
Enhancing The Patient Experience Through Better Communication
AMA PRA Category 1 Credits ™ continuing medical education for physicians, physician assistants, and nurse practitioners.
Our Learning Modules
Continuing Education Credit
This activity provides AMA PRA Category 1 Credits ™ continuing medical education for physicians, physician assistants, and nurse practitioners. Additionally, this activity provides American Nurses Credentialing Center (ANCC) continuing education credit for nurses.
Breaking Bad News® P.R.O.G.R.A.M.
Short, easy to access videos with suggested exercises.
It’s All in the Delivery
Enhancing The Patient Experience Through Better Communication.
8 Easy Steps to Improve the Patient’s Experience
Learn how to break bad news with compassion using the BBN P.R.O.G.R.A.M.® acronym.
What Our Students Have to Say
The important thing is we are not just putting Band-Aids on the way doctors and nurses communicate. We are rewiring them and changing cultures at hospitals. Communication is not hard to learn, but it is a specialized technique and most physicians and nurses have not been trained in this area.
Jeffrey Harden
VP of Patient Care Services & Chief Nursing Officer
Meadows Regional Medical Center
We were pleased to find this innovative and human-centered training program for our NICU staff. It is a perfect compliment to our other programs. We had complete confidence that Dr. Orsini’s methods would drive results.
Kelly Nierstedt
President
Winnie Palmer Hospital for Women and Babies
