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Breaking Bad News with P.R.O.G.R.A.M.

Now available as an online module, learn how to break bad news with compassion using the BBN P.R.O.G.R.A.M.® acronym. Dr. Orsini walks you through the difficult task of breaking bad news to a patient or family member using this comprehensive roadmap specifically designed to navigate these difficult conversations.

Now even your most remote team members can come together to learn and discuss the principles of compassionate communication. This learning module can be combined with Dr. Orsini’s 3 part lecture series and the “8 Easy Steps to Improve the Patient Experience” learning module for a complete solution to the current challenges in team training.